Payment and My Account

We accept Visa, MasterCard, American Express, Apple Pay, PayPal and Afterpay.

If you have a valid Aesop Gift Card, you may also choose to redeem this online to pay for your order. Split payments are available if your order value exceeds the balance on your Gift Card.

Paypal is not available when purchasing an Aesop Digital Gift Card.

International Credit Card Payments

Customers using foreign credit cards issued in many countries can place orders on this website provided that the "Ship-To Address" is in Australia. We do reserve the right to decline orders made with credit cards issued from specific countries. Should you have additional questions or concerns, please contact us and we will be happy to assist you.

Payment Security

Credit Card, Apple Pay, PayPal & Afterpay information entered on the site is secure and safe. All orders placed on this website are encrypted, thereby protecting any credit card information that is submitted at the time of the order.

You can reset your password by selecting 'Forgotten Password' in the log in section.

If you would no longer wish to receive emails from Aesop, you will find at the bottom of email correspondence from Aesop an 'Unsubscribe and update preferences' link that you can click. Please unselect 'Receive email communications' and click 'Save preferences'.

Alternatively, you can log in to your account and under the 'My account' tab and untick Email under 'Marketing Communications'.

If you wish to delete your online Aesop account, please select the Privacy Form that can be found on the contact us page.

You do not need to create an account to shop online and can simply purchase as a guest.

The benefits of creating an account will expedite future purchases as you will be able to save your personal details, store multiple delivery addresses, peruse past orders and should you wish, receive special Aesop customer event invitations and new product information.

Creating an account only takes a few minutes and you can do so by clicking here.